Hilton · 10 hours ago

Area Vice President, Operations

McLean, VA

Full-time

Remote

Director/Executive

$250K/yr - $350K/yr

8+ years exp

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Responsibilities

Provide solutions that enable superior hotel performance, taking into consideration the delivery of service, Guest satisfaction, creative Food and Beverage concepts and offerings, and best practices in Hotel Operations.

Collaborate with internal Operations leaders and Hilton departments (e.g., Hilton Management Services, Design and Construction, Supply Management, Food and Beverage, Engineering, Brands, Human Resources, etc.).

Act as a 'relationship bridge' between hotel owners and management companies and Hilton Operations.

Be the primary contact for existing and potential future Full Service projects.

Conduct pre-opening consultations and site visits.

Assist with pre-opening milestones and communication to owners and Operations leaders.

Engage with Operations Leadership on ad-hoc projects, training, and performance support.

Partner with General Managers to identify operational opportunities and facilitate consultations with internal teams to drive performance.

Provide coaching and training to Hotel General Managers and their teams.

Ensure top-level talent is in place within the organization and develop current talent to achieve strategic goals and performance.

Manage effective partnerships with connected functions, Brand Performance Support, Revenue Management, Quality Assurance, Human Resources, eCommerce, and other internal constituents and departments.

Participate in various management company and ownership group meetings and events.

Develop solid working relationships with your General Managers, regional colleagues, and Operations team to drive overall business results for the region.

Qualification

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General Manager experienceFinancial performance analysisOperational performance managementMulti-unit oversightLabor Law

Required

Eight (8) years of experience as a General Manager in Hospitality or comparable experience.

Five (5) years of experience in driving financial and operational performance, and in-depth knowledge of financial analysis, business planning, and owner relations.

Five (5) years of demonstrated experience in leading, motivating, and inspiring teams to achieve or exceed business goals.

Travel up to 70%.