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Company

UNFI Canada · 1 day ago

Asset Protection Analyst - Remote in select locations

Bowie, MD

Full-time

Remote

Entry Level

2+ years exp

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Responsibilities

Be an expert in exception reporting software use; be an expert in CCTV review; be an expert in case reporting software. Use these systems to stop associates from causing theft or fraud at store level through quick identification and communication of the discovered incidents.

Track case types and leads to determine which most often lead to a successful investigation. Be creative in identifying new queries or case types to explore. Follow up with field investigators as to outcomes and identify any additional pathways used by the guilty associate that could have been identified within the exception reporting software.

Use Cash Over/Short reporting and Deposit reporting to identify internal theft of cash and send case leads to field

Train new AP associates on the use of exception reporting software and case reporting software. Train new store associates to enter incidents into the case reporting software. investigators.

Use loyalty program reporting to identify associates fraudulently collecting points on their personal accounts; use like reporting from other areas of the business to identify theft or fraud leads.

Assist other departments with information helpful to them that can be gleaned from exception reporting software; communicate efficiently and professionally to Asset Protection field partners and to other departments.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Exception reporting softwareCCTV reviewCase reporting softwareCash Over/Short reportingDeposit reportingLoyalty program reportingExcelPowerPointWord

Required

High school diploma or equivalent

Be an expert in exception reporting software use

Be an expert in CCTV review

Be an expert in case reporting software

Track case types and leads to determine which most often lead to a successful investigation

Be creative in identifying new queries or case types to explore

Follow up with field investigators as to outcomes

Identify any additional pathways used by the guilty associate that could have been identified within the exception reporting software

Use Cash Over/Short reporting and Deposit reporting to identify internal theft of cash

Send case leads to field

Train new AP associates on the use of exception reporting software and case reporting software

Train new store associates to enter incidents into the case reporting software

Use loyalty program reporting to identify associates fraudulently collecting points on their personal accounts

Assist other departments with information helpful to them that can be gleaned from exception reporting software

Communicate efficiently and professionally to Asset Protection field partners and to other departments

Well organized

Creative and self-motivated

Strong interpersonal and communication skills

Skilled with Excel, PowerPoint, and Word

Ability to remain calm in high emotion situations

Good judgment is required for this position as there may be times when direct supervision may not be immediately available

Most work is performed in a temperature-controlled office environment

Incumbent may sit for long periods of time at a desk or computer terminal

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear

Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday

Stooping, bending, twisting, and reaching may be required in the completion of job duties

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus