Appalachian Mountain Club · 2 days ago
Assistant Director, Development Operations
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Responsibilities
Directly supervise the Member & Donor Information Specialist. Oversee the coordination, processing, and recording of donations, ensuring data integrity.
Accurately book pledges and secure outstanding pledge revenue. Coordinate pledge reminders.
Generate reports and dashboards in the database to ensure all areas of the development team can accurately track goals progress.
Coordinate with the Controller and others in the finance department to accurately reconcile fundraising results and ensure donor intents are honored. Collaborate to identify causes of any variances and work to resolve discrepancies.
Support the coordination of departmental budgets and annual plan development and management.
Create office and database systems to support all Development projects and operations.
Serve as a departmental Salesforce ‘power user.’
Enforce AMC’s gift acceptance policy.
Run development operations tracking and identification reports and lists.
Conduct preliminary research on new leadership annual fund donors and event attendees, providing recommendations for assignment.
Facilitate database screenings, coordinate list pulls, uploads, and verification.
Assist individual gifts team in tracking donor interactions, solicitations, and outcomes to measure portfolio progress.
Ensure prompt and accurate donor acknowledgment by establishing and refining acknowledgment processes, procedures, and benchmarks. Supervise Development Coordinator, Development Operations in execution.
Manage the accurate and timely production of all donor rolls, including for the Annual Report, ensuring they are accurate and hew to donor listing preferences.
Manage the administration of all active estates and other testamentary gifts including communications with attorneys, fiduciaries, and other advisers. Serve as a liaison with gift annuity administrator. Monitor and record all estate and trust activities. Consult with legal counsel as needed to protect AMC’s interests in any estate and trust assets and to facilitate the transfer of said assets.
Manage naming opportunities and generate endowment reports.
Coordinate in-kind and memorial/tribute donation requests.
Draft gift agreements.
Own and organize regular development team meeting calendar.
In coordination with the CDO, serve as a resource for staff onboarding functions.
Contribute to the overall success of the department by performing other duties as assigned.
Qualification
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Required
Four to seven years of progressive development experience.
Demonstrated organizational, logistical, and CRM skills. Experience with Salesforce strongly preferred.
Extreme attention to detail and commitment to accuracy.
Previous coordination of budgets (projecting revenues and anticipated expenses).
Working knowledge of existing IRS and FASB gift receipting regulations.
Working familiarity with planned giving and stewardship best practices.
Experience developing and analyzing fundraising tracking reports.
Experience developing and documenting systems and procedures.
Strong manager with ability to motivate others to success. Previous staff supervision experience preferred.
Ability to work with confidential donor information.
Familiarity with and adherence to high ethical and legal standards of the fundraising profession.
Preferred
Strong interest in outdoor recreation; a willingness to be trained in outdoor leadership skills is a plus.
Benefits
Health Plan: Generous employer contributions through Blue Cross Blue Shield Massachusetts with optional vision and dental.
Other Insurance: 100% employer paid life insurance, AD&D insurance, long-term disability.
Career Progression: The potential to have annual compensation reviews commensurate with performance and effort.
Retirement: 403(b) with 4% matching employer contributions and a vesting schedule. This benefit increases with tenure.
Paid Time Off: up to 4 weeks of Paid Time Off and up to 11 paid company holidays at hire. This benefit increases with tenure.
Other Team Member Perks:
30% discount on AMC Merchandise Free Annual AMC Membership
10 Free nights at AMC locations
Educational Assistance
Pro deal discounts on equipment & gear and more!
Company
Appalachian Mountain Club
Appalachian Mountain Club promotes the protection, enjoyment, and understanding of the mountains.
Funding
Current Stage
Growth StageRecent News
2022-12-01
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