Be an early applicantLess than 25 applicants
The Westin DFW Airport ยท 2 days ago
Assistant Front Office Manager
Irving, TX
Full-time
Onsite
Mid Level
1+ years exp
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Maximize your interview chancesHospitality
Insider Connection @The Westin DFW Airport
Responsibilities
Interview, select, train, schedule, coach, and support associates to ensure they perform in line with established brand or hotel standards and HHM core values.
Oversee all front office operations in the absence of the Front Office Manager or Assistant General Manager.
Monitor guest satisfaction scores and work towards enhancing departmental and overall guest satisfaction.
Assist in monitoring front office financial operations and ensure compliance.
Develop, implement, and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts.
Review and order capital budget items as required.
Direct staff based on correspondence from guests and incident logs.
Ensure front office supplies and merchandise are stocked, and inventory is maintained.
Work with the Sales office to input and maintain group resumes and rooming lists.
Monitor guest room occupancy for efficient use.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Practice safe work habits and wear protective safety equipment.
Perform other duties as requested by management.
Qualification
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Required
Associate or Bachelors degree preferred.
1 to 3 years hospitality related experience, including front desk operations experience.
Company
The Westin DFW Airport
Disembark at DFW Airport and Enjoy an Inspired Hotel Experience Find a relaxing retreat moments away from Dallas/Fort Worth International Airport at The Westin Dallas Fort Worth Airport.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
