Petrecca Business Services ยท 21 hours ago
Assistant General Manager
USA
Full-time
Remote
Mid Level
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Responsibilities
Staff Recruitment and Management
Overall departmental staff management
Front Desk
Playland
In-house cleaning/maintenance
Recruiting
Interviewing
New hire onboarding
Training
Scheduling/shift coverage
Performance evaluation
Recommendation of corrective action as appropriate
Policy Oversight
Attendance, absenteeism, and Tardiness
Zero tolerance: sexual harassment, drug, and alcohol
Theft
Shift coverage and documentation
Dress code
Respect for team members
Maintaining clean work and shared spaces
Marketing and Targeted Communication
Lead follow up and conversion
Assist sales team in developing effective follow-up skills
Recommendations for social media management, updates, and monitoring
Internal lead generation (passes, signage, new member VIP vouchers)
External marketing (reciprocal, pass distribution, membership special collateral)
Support facility/equipment maintenance and functionality
Systematic equipment inspection and report needed repairs
Systematic facility inspection and report needed repairs
Support growth of Personal Training operations
Help synchronize PT and sales team objectives in support of sales goals
New member handoff
Review current results
Review future appoints, potential prospects and sales forecast
Assist General Manager with Payroll operations
Time Clock Punch Management
Commissions
Group Fit
Personal Training
Club/Retail/Ancillary Sales
Qualification
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Required
Professional and courteous demeanor
Ability to communicate positively with potential members, current members, club guests, and all FITWORKS team members
Strong problem-solving abilities
Willingness to be trained on all FITWORKS systems and processes
Desire to achieve set goals and metrics in a fast-paced environment
Good observation skills
An ability to deliver constructive criticism
Computer literate and basic Math skills
An ability to identify weaknesses and provide coaching where necessary
Preferred
Familiarity with CMS/CRM software a plus
Benefits
Competitive hourly wage plus the opportunity to earn sales commission
Free membership to all FITWORKS locations
$0 deductible Medical Plan (Company sponsors 75% of premium)
Free Tele-Doc services
Voluntary Dental Insurance
Company sponsored Life, AD&D, and Long-Term Disability
Voluntary Life Insurance
Vacation and Sick Time
Additional free membership to all FITWORKS locations for one family member
Company
Petrecca Business Services
Accounting and Business Management Consulting that supports and advises our clients to help them drive the business towards their established goals.
Founded in 2020
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
