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Company

Original Job Post

JCPenney · 2 days ago

Assistant Manager of Merchandise

Peabody, MA

Full-time

Onsite

Mid Level

2+ years exp

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E-CommerceFashion

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Responsibilities

Customer Service & Sales - Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Drive planning and execution of events and credit card acquisition.

Merchandise Execution - Owns in-stock levels through merchandise replenishment activities. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store. Promotes company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery throughout the sales floor and fitting rooms.

Omnichannel - Supports Omnichannel initiatives to further drive sales and customer service. Owns the training and coaching on all Omnichannel initiatives and processes. Achieves productivity targets by reviewing available reports and developing action plans to ensure flawless execution of Omnichannel processes.

Specialty Businesses: Responsible for driving sales growth in Fine jewelry, Window & mattress business by leading and engaging associates. Owns the planning and execution of special events within specialty businesses. Responsible for ensuring the completion of all operational workload, including pricing & signing, SET workload & shrinkage prevention processes within specialty businesses.

Team Development - Oversees the productivity standards program for Store Specialty Businesses including Fine Jewelry, Window & Mattress departments. Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues.

Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Qualification

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Retail ExperienceLeadership

Required

Minimum of 2 years retail leadership experience

Bachelor degree or equivalent work experience

Benefits

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) Savings Plan with company match

Associate discount on JCPenney merchandise

Company

JCPenney

Glassdoor

3.4

JCPenney is a chain of American mid-range department stores.

Founded in 1902

Plano, Texas, USA

10,001+ employees

http://jcp.com

H1B Sponsorship

JCPenney has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2020 (42)