Axios · 1 day ago

Associate, Client Success

Remote (DC or CLT preferred)

Full-time

Remote

Entry Level

$24/hr - $31.25/hr

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AnalyticsMedia and Entertainment

Growth Opportunities

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Responsibilities

Support the Client Success team in delivering a best-in-class experience for our advertising partners.

Assist in a variety of post-sale client activities such as creative development, asset collection, reporting, and more.

Work closely with multiple cross-functional teams (Client Partnerships, Smart Brevity Studio, Events, Brand Journalism, and Ad Operations) to execute a wide range of campaigns across the Axios product suite.

Support media planning, proposals, and renewal activities with Client Partnerships colleagues.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client SuccessAccount ManagementDigital MarketingGoogle Office SuiteMedia PlanningAd OperationsBusiness DevelopmentCustomer SupportOutstanding Communication

Required

Collaborative and adaptable with the ability to provide support for multiple stakeholders.

Exceptional organization, prioritization, and time management skills.

Outstanding written and verbal communication skills.

Obsessive attention to detail.

Enjoys a fast-paced, collaborative environment.

Demonstrated ability to work independently, prioritize tasks, and manage time effectively.

Initiative to take on responsibilities and drive projects forward with minimal supervision.

Takes pride in delivering exceptional customer service.

Agile and adaptable in managing multiple campaigns simultaneously while meeting all deadlines and exceeding client expectations.

Flexibility to pivot strategies in response to changing market conditions or organizational needs.

Willingness to embrace new ideas and approaches to enhance efficiency.

Proficiency in Google Office Suite (Slides, Sheets, Docs).

Preferred

Prior professional experience in account management, customer support, media planning, digital marketing, ad operations, or business development is a plus.