Concentrix · 5 hours ago

Associate, Marketing Solutions

USA

Full-time

Remote

Entry Level

$21.63/hr - $25.96/hr

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Responsibilities

Build strong sales and consultative relationships with assigned dealer base through an in-depth program knowledge, a pleasant demeanor and a positive attitude.

Educate and inform dealer base on current program offerings and services, encourage enrollment, offer consultation regarding current dealer product/service selections and assist dealers with achieving marketing goals.

Create, update and maintain marketing plans for individual dealers in order to minimize risk and maximize performance. Present Marketing plans, trends, and additional suggestions to client/dealers.

Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans.

Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system.

Edit and proof dealer communications.

Maintain accurate dealer information, data, pricing, list maintenance, customer maintenance.

Maintain calendars and timelines for assigned marketing initiatives.

Promote customer acquisition, retention and response while improving brand awareness and return on investment for client.

Assist in the creation and development of processes and procedures.

Produce periodic reports and recommendations regarding performance status of dealer base.

Implement quality control process for marketing materials, dealer selections and dealer originated copy.

Assist in the resolution of data issues.

Travel may be required.

Qualification

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Sales experienceMarketing experienceCustomer Service experienceDirect MarketingMarketing plansReport writingMicrosoft OfficeDiverse workforce collaboration