Reveal · 1 day ago

Associate Account Manager M/F/X

United States

Full-time

Remote

Entry Level

$70K/yr - $100K/yr

1+ years exp

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Responsibilities

Retention. Help customers realize value from Crossbeam and renew contracts on-time year over year.

Expansion. Identify expansion opportunities through user adoption and upsell indicators.

Collaboration. Work closely with internal teams such as Rev. Ops, Finance, Professional Services and Sales to ensure renewals are processed accurately and timely. Even if other team members are collaborating, the renewal is ultimately your responsibility.

Product Expertise. Build and maintain an in-depth understanding of the Crossbeam product and articulate the unique value it delivers to customers. Stay up to date on new features and use cases.

Value Selling. Gain a deep understanding of our customers and how Crossbeam can positively impact their business. Understanding of MEDDICC.

Ecosystem Engagement. Build relationships with every contact you encounter. Know that every conversation can be potential for growth.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

B2B SaaS SalesCustomer SuccessProcess-drivenObjection handlingMEDDICCCustomer relationship building