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Company

Original Job Post

Wells Fargo · 3 days ago

Associate Branch Manager Forward Hire

San Francisco, CA

Full-time

Onsite

Mid Level

$27.74/hr - $49.38/hr

2+ years exp

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BankingFinancial Services

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Responsibilities

Be flexible and adaptable to changing priorities, deadlines, and new surroundings while meeting customer's needs.

Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.

Resolve tactical issues regarding the customer and employee experience, risk, and growth of the business to meet Branch Network business objectives.

Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.

Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.

Meet customer needs by assisting with transactions, as needed; serve as a role model by delivering an exceptional customer experience and focusing on building relationships.

Responsible for selection, evaluation, and development of staff.

Comply with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.

Meet all requirements, including acceptable background investigation results.

Lead a team to influence, educate, and connect customers to technology and share the value of digital banking.

Qualification

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Financial ServicesBranch Network ExperienceLeadershipBanking Industry KnowledgeFinancial AnalysisCoachingPerformance ManagementRisk ManagementCompliance ControlsLoss PreventionTechnology IntegrationRegulatory ComplianceMilitary ProtocolProblem-SolvingAdaptabilityCollaborationAccountabilityCritical ThinkingCommunicationRelationship BuildingIntegrityProfessionalism

Required

2+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

1+ years of leadership experience

Preferred

4+ years of Banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, and/or education

2+ years of leadership experience

Leadership experience including coaching, training, developing, inspiring, and building a high performing team where adaptability, collaboration, and accountability to performance are critical to success

Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives

Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment

Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers

Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business

Experience building and maintaining effective relationships with customers, internal partners and within the community

Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention

Ability to interact with integrity and professionalism with customers and employees

Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking

Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting