Wiland · 10 hours ago
Associate Client Success Director - Nonprofit
United States
Full-time
Remote
Entry, Mid Level
$60K/yr - $78K/yr
2+ years exp
Maximize your interview chancesAdvertisingMarketing
No H1B
U.S. Citizen Only
Insider Connection @Wiland
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Primary Client contact.
Responsible for understanding the complete suite of Wiland products and services and how they can benefit our Clients.
Responsible for selection of models and delivery of recommendations or proposals.
Responsible for all revenue for assigned Clients. Up-sell / Cross Sell to existing Clients as appropriate to maximize revenue results.
Strategize with Clients. Become educated and experienced in Clients’ Industry. Maintain a thorough understanding of each Client’s business.
Prepares and presents order recommendations to Clients utilizing approved Wiland methods to initiate the sales process.
Move Clients through the Client “Maturity Cycle”. Develop and maintain Client Development Plans.
Meet or exceed individual Sales and Revenue goals, forecasting monthly and quarterly progress toward goals.
Provide and sustain a high level of service and exceed Client expectations. This will include prompt response and issue resolution, accurate orders, innovative solutions, etc.
Initiates Initial Strategy / Data Call for Data Submission Plan. Positively kicks off Client relationship by establishing regular communication, quickly building rapport, and managing the initial call.
Obtains and manages Client mail schedules.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor’s degree or equivalent work experience. Must be able to produce college transcripts showing minimum 3.0 GPA if applicable.
2+ years experience in the direct marketing industry preferred.
2+ years list circulation or client service experience preferred.
2+ years experience with Microsoft software products and research capabilities on the Internet.
2+ years proven sales skills including up-selling and cross-selling.
Ability to effectively develop and maintain a quarterly sales/revenue forecast.
Experience in Salesforce or equivalent contact management tool desired.
Must be a US citizen or authorized to work in the United States.
Preferred
2+ years experience in the direct marketing industry preferred.
2+ years list circulation or client service experience preferred.
2+ years experience with Microsoft software products and research capabilities on the Internet.
2+ years proven sales skills including up-selling and cross-selling.
Experience in Salesforce or equivalent contact management tool desired.
Benefits
Medical
Dental and Vision
Flexible Spending Account
Basic and Voluntary Life/AD&D Insurance
Short & Long-Term Disability
401(k) Retirements Savings Plan with company match
Paid Parental Leave
Flexible Time Off (FTO)
11 Designated Company Holidays
Company
Wiland
Wiland is a leading provider of marketing intelligence and data-driven marketing solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Phillip Wiland
Chairman and CEO
Brady Gadberry
Senior Vice President Product Management
Recent News
2024-05-04
Morningstar
2024-01-31
2023-10-04
Company data provided by crunchbase
