Vertisystem · 4 hours ago
Associate Digital Success Manager
California, United States
Contract
Remote
Entry Level
$55/hr - $55/hr
3+ years exp
Maximize your interview chancesCloud ComputingInformation Technology
Hiring Manager
Hidayat khan
Insider Connection @Vertisystem
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Responsibilities
Automate the creation of presentation decks that align with our go-to-market strategy via a deck automation tool.
Ensure that the decks are tailored to specific customer use cases, showcasing the relevance and value of Okta for their unique requirements.
Collaborate closely with post-sales customer-facing teams to understand the needs and challenges of our enterprise customers.
Translate customer and product insights into effective and persuasive deck content that addresses their pain points and highlights Client's solutions.
Design solutions that scale to accommodate a diverse range of enterprise customer profiles.
Regularly update and refine decks based on product usage data, ensuring they remain aligned with the latest features and capabilities of Okta and drive strong product adoption and retention.
Leverage product usage data and analytics to inform content decisions, ensuring that the decks are optimized for maximum impact and resonate with customers.
Accountable to consumption, adoption, renewal and productivity savings goals.
Work closely with cross-functional teams, including Product Management, Marketing, Data, and Customer Success, to gather insights and feedback for continuous improvement.
Actively participate in collaborative sessions to align deck content with overarching business goals.
Qualification
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Required
Demonstrate being data-driven to build insight: continuously test, measure, analyze, and recommend optimizations for existing programs and new opportunities
Possess expertise in data strategy, analysis, and management related to customer marketing, growth marketing, and demand generation skill sets
Strong understanding of enterprise customer needs and the ability to translate those needs into compelling deck content
Knowledge of Salesforce.com, Gainsight, Pendo, Tableau, etc. to get the data and insights you need to successfully design, execute, and monitor programs
Experience with Matik or related deck-automation tools
Possess knowledge in the use of various content types and engagement methods, such as video, chat, social media, mobile, and email to execute digital programs
Ability to leverage an effective track record of success to positively influence program execution across teams
Display effective communication and team collaboration skills
Demonstrate excellent communication skills (presentation, verbal and written)
Prior experience as a growth product manager/marketer, scaled insights, or digital customer success manager
3+ years of industry experience; 2+ years of related experience
Adaptability, flexibility in the face of changing business requirements and conditions
Preferred
Experience in building enterprise SaaS adoption programs is desired
Knowledge in identity, security, access management, workflow, and/or developer-facing products
Company
Vertisystem
Vertisystem is a staffing, engineering and IT professional services firm.
201-500 employees
H1B Sponsorship
Vertisystem has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (6)
2022 (5)
2021 (6)
2020 (16)
Funding
Current Stage
Growth StageTotal Funding
unknown2024-06-10Acquired· by MOURI Tech
Leadership Team
Rakesh Sadhwani
CEO and President
Company data provided by crunchbase
