Be an early applicantLess than 25 applicants

Company

IQVIA · 12 hours ago

Associate Director, IQVIA Participant Payments (ADIPP)

Durham, NC

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

$102K/yr - $189K/yr

5+ years exp

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AnalyticsHealth Care

H1B Sponsor Likely

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Responsibilities

Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work. Evaluate and provide feedback on team performance, while offering guidance for professional development and growth.

Proficiency in managing employee performance, including administration of rewards and disciplinary actions.

Distribute resources for the Patient Solutions Initiatives by matching staff to their roles based on their experience and training.

Manage the quality of assigned staff's work through regular review and evaluation of work product. This review may include review of written materials, soliciting internal and external customer feedback, and review of project assignment completion.

Direct the hiring and selection process of new Patient Solution Operations positions, by participating in the interviewing process.

Ensure that staff is meeting defined workload, quality and budget metrics through regular review and reporting of findings as outlined by senior management.

Accountable for facilitating internal and external collaboration in project management oversight including the development and review of SOPs, procedures, and compliance documents, etc.

Accountable for overseeing third-party vendor to ensure timely fulfillment of deliverables and addressing any issues related to third-party software and other related matters.

Support senior management with driving key initiatives and developing and implementing strategies to improve the IQVIA Patient Solutions organization.

Provide Senior Management with timely departmental updates including: KPIs and other related metrics; relationship updates with internal stakeholders; and departmental updates.

In conjunction with Manager/Sr. Manager of IQVIA Participant Payments, ensure that staff has the proper materials, systems access, and training to complete job responsibilities; provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.

Identify quality risks and issues and create appropriate corrective action plans.

May collaborate with other regional and/or global teams on initiatives.

Participate in corporate or organizational quality or process improvement initiatives.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Global participant paymentsClinical trial paymentsProgram managementProject managementContinuous improvement leadershipChange managementRelationship buildingPharmaceutical/Life Sciences experienceSOP development

Required

5-7 Years of prior experience with global participant payments, clinical trial payments, and/or other payment processing

Requires practical knowledge in leading and managing the execution of processes, projects, and tactics within one department or multiple related departments.

Continuous improvement leadership applying the elements of lean / operational excellence.

Program and project management experience: track record of effectively planning and tightly managing the scope and life cycle of a project, while balancing multi-stakeholders.

Extensive experience working with global cross-functional management teams and successful relationship-building with clients, colleagues, and leaders.

Successful history of managing in-depth project activities, with the ability to influence others to accept and adopt new practices and approaches.

Excellent communication / presentation skills using various sources of presentation media. Demonstrated ability to communicate effectively with executives and garner levels of credibility.

Ability to excel in an environment where change management is critical to success.

Complex problem-solving abilities with focus on accomplishing company goals and objectives, in a dynamic business environment.

Preferred

Prior pharmaceutical/Life Sciences experience preferred.

Bachelor’s Degree in a related discipline or equivalent experience/training preferred.

Company

IQVIA

Glassdoor

3.9

IQVIA provides analytics, compliance, and management solutions to the life sciences industry.

Founded in 1982

Danbury, Connecticut, USA

10001+ employees

https://www.iqvia.com

H1B Sponsorship

IQVIA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2023 (218)

2022 (199)

2021 (286)

2020 (197)