Syneos Health Commercial Solutions · 22 hours ago

Associate Director Full-Service Solutions - focus on Full-Service REMS

United States

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

$130K/yr - $175K/yr

5+ years exp

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Biotechnology

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Responsibilities

Manage opportunity activation, clearly communicating with the Design team and other business units to share all relevant and necessary information (including opportunity approach) to design an initial solution.

Routinely quality check work throughout the solution development process, asking critical questions where necessary to ensure the solution is integrated, is aligned with the approach, and meets the client needs.

Manage the analyst(s) aligned to the opportunity to ensure they are appropriately supporting the solution development. Engage the FSS off-shore team and business units as appropriate to create content in support of solution designs.

Participate in virtual and live client presentations, while actively listening to document any follow-up actions.

Determine the approach for leading any follow-up activities that bridge to sold (i.e., awarded) work. As these activities can vary greatly in complexity and effort, the Associate Director must be comfortable working through ambiguity.

Navigate internal processes and client needs to facilitate the development of contracts, work orders, and other legal documents.

Continuously keep all key stakeholders updated on the opportunity status, including client decision timing and outstanding actions.

Ensure the smooth hand-off of the solution to the delivery teams by onboarding team members and transferring client relationships.

Lead weekly operations meetings where resources are assigned to opportunities and special projects.

Act as a line manager to analyst(s) and/or manager(s). Provide guidance and coaching to staff.

Qualification

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Lifesciences industry experienceProgram ManagementProject ManagementManagement consulting experienceMS Office proficiencyPMP certificationPeople management skillsHandle ambiguityMaster’s DegreeHigherCollaboration skillsAction-oriented work ethic