myGwork - LGBTQ+ Business Community · 3 days ago

Associate Health and Benefits

Charlotte, NC

Full-time

Onsite

Entry, Mid Level

2+ years exp

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Responsibilities

Partnering with client service team leader to deliver superior project management

Providing superior client service in response to day-to-day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.)

Preparation for client meetings (prepare agendas and materials, coordinate resources, etc.)

Supporting vendor procurement, implementation, and optimization activities

Providing benefit enrollment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary

Contributing to completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions, and certificates

Supporting client service team leader in benefit plan analysis, design, cost savings, and funding strategies

Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards

Facilitating benchmarking studies and other research; providing value-added analyses and summaries

Analyzing and comparing vendor products, services, and contracts

Building relationships internally and collaborating effectively on cross-functional teams

Qualification

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Project managementClient serviceMicrosoft Office proficiencyState lifeHealth licenseProblem-solving communicationTeamworkTime managementCEBS DesignationWelfare ActuarialUnderwriting Training

Required

2+ years’ experience in professional services, ideally gained in a benefit consulting/brokerage firm or health underwriting / actuarial function of an insurance company

Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget

Strong client service orientation and ability to respond to all communications effectively and in a timely manner

Proven ability to identify and resolve issues

Strong written and verbal communication skills

Self-starter attitude and ability to work independently and as part of a team

Strong analytical, creative and integrative skills

Excellent Microsoft Office skills, particularly in Excel and PowerPoint

State Life and Health license required within 90 days of joining