Associate IT Client Support Analyst @ HCA Florida Kendall Hospital | Jobright.ai
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Associate IT Client Support Analyst jobs in Miami, FL
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HCA Florida Kendall Hospital ยท 2 days ago

Associate IT Client Support Analyst

positionMiami, FL
timeFull-time
remoteOnsite
seniorityEntry Level

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Health CareHealth Diagnostics

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Responsibilities

Provide technical support to the end user
Provide troubleshooting, diagnosis, and repair for end user systems
Collect information through constructive customer conversation
Access all available support tools and staff to resolve issues

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Call Center TechniquesCall Center Tracking ToolsCustomer SupportApplication SoftwareSupport Software ToolsMobile Device SupportApple Product SupportHCA Security ProceduresHealthcare TechnologyNetwork TroubleshootingDesktop Support

Required

Experience with call center techniques
Competency in call center tracking tools
Prior experience supporting customers in use of application software
Proficiency in using support software tools
Mobile device support experience
Apple product support experience
Strong understanding of HCA security-related procedures
Understanding of Healthcare technology industry
Basic network troubleshooting and support experience
General desktop support experience
Position required high-speed internet 25 MB Download and 6 MB Upload, No WiFi

Benefits

Comprehensive medical coverage
Dental and vision benefits
Life and disability coverage
Flexible spending accounts
Supplemental health protection plans
Auto and home insurance
Identity theft protection
Legal counseling
Long-term care coverage
Moving assistance
Pet insurance
Free counseling services
401(k) Plan with a 100% match
Employee Stock Purchase Plan with 10% off
Family support benefits
Referral services
Consumer discounts
Retirement readiness services
Education assistance
Colleague recognition program
Time Away From Work Program
Employee Health Assistance Fund

Company

HCA Florida Kendall Hospital

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Kendall Regional Medical Center is now HCA Florida Kendall Hospital.
dateFounded in 1973
location
Miami, Florida, USA
people-size1,001-5,000 employees
web-link
https://kendallmed.com/

Funding

Current Stage
Late Stage

Leadership Team

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Ben Harris
Chief Executive Officer
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Miriam Hernandez
Senior Exec Assist to CEO, CFO & ACFO
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Company data provided by crunchbase
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