Frankenmuth Insurance · 1 day ago

Associate Manager, CL Underwriting Support

United States

Full-time

Remote

Mid Level

4+ years exp

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Responsibilities

Manages and coordinates the following activities in Commercial Lines:

Oversees multiple channels of field assistance and support ensuring proper service standards are upheld.

Ensures Workers’ Compensation proof of coverage process is conducted following best practices and in a timely manner.

Monitors training needs of regions, quality review process, and coordinates content management needs.

Handles escalated situations requiring management intervention.

Optimizes underwriting support activities with commercial lines regions, maintaining operational best practices, efficiency, and consistency.

Functions as a supervisor of a business unit, either directly or through subordinate leaders, including but not limited to:

Recommends and communicates goals while directing operations to ensure the achievement of required results

Develops, recommends and implements operational plans and procedures

Trains, coaches and leads staff

Prepares and/or reviews performance appraisals. Conducts performance review meetings

May recommend and/or implement employment actions, including employment/termination, corrective action, promotions/demotions, salary changes, etc.

May serve as a contributing member of project team(s), or leader of project team(s), coordinating resources to ensure achievement of project activities

Performs other duties as assigned

Qualification

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Underwriting supportPerformance managementOperational planningStaff trainingCoachingProject coordinationQuality reviewTeam management

Required

Bachelor’s degree (B.A.) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience.

Ability to work legally in the United States. No visa sponsorship/support is available for this position.