Vonage · 2 days ago
Associate Project Manager
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Communications InfrastructureDeveloper APIs
Insider Connection @Vonage
Responsibilities
Manage the onboarding of high value accounts
Facilitate face-to-face communication and project feedback, from initial kickoff through milestone reporting and close-out.
Work with cross-functional Vonage stakeholders to define project scope based on client needs and expectations.
Participate in calls with Sales to learn about account and advise on best practices for potential deals or deals about to close
Monitor and manage activation and porting dates for all assigned accounts
Manage/complete multiple projects in a timely manner while still handling daily call/email volume
Participate in post-project evaluation sessions.
Coordinating with internal teams to complete labor intensive tasks which typically fall to the customer for completion
Answer customer questions, via phone or email, on all company supported applications
Provide customer focused support using clear and descriptive methods
Work with multiple departments to provide internal education and assistance
Additional relevant duties as assigned
Communicate, implement and support process change initiatives as directed by management
Qualification
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Required
Bachelor’s degree in related field preferred or equivalent experience
1-2 years industry experience
Outstanding communication skills; oral and written
Excellent time management skills
Strong listening skills
Conflict management skills
Ability to work in a fast-paced environment
Detail oriented
Benefits
Unlimited discretionary time off
Tuition reimbursement
Company
Vonage
Vonage is a provider of cloud-based communications to businesses and consumers.
H1B Sponsorship
Vonage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (3)
2022 (9)
2021 (16)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$597MKey Investors
Bain Capital VenturesNew Enterprise Associates
2021-11-22Acquired· by Ericsson ($6.2B)
2014-08-13Post Ipo Debt· $225M
2006-05-24IPO· nasdaq:VG
Leadership Team
Recent News
2024-06-04
2024-06-04
2024-06-04
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