200+ applicants

Company

Symphony Natural Health · 1 day ago

Associate Social Media & Community Manager

United States

Contract

Remote

Mid Level

3+ years exp

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Responsibilities

Be part of a team responsible for developing and organizing our social media calendar and content that will reach new audiences, build robust communities and ensure that we realize the full potential of emerging technology.

Assist with day-to-day activities for social media, including scheduling and publishing posts, populating the content calendar and creating posts.

Design digital assets for feed posts, carousels, stories and more.

Edit video footage to create reels and other social media clips.

Write quickly and well for social captions and other digital content.

Repurpose social content and adapt for paid social, newsletters, etc.

Contribute to and regularly update social accounts, developing content with the broader team.

Support the execution of social content and monthly editorial calendars, such as organizing and updating the calendar, gathering assets, adding hashtags and sharing hashtag reach.

Communicate key themes and messages that match Symphony’s mission, vision, and values.

Collaborate with the team on campaign ideation and planning and come ready with ideas for team brainstorming.

Be tuned in to brand and influencer opportunities and be willing to start conversations and foster relationships with key individuals in the health and wellness community using native social platforms, such as Instagram.

Respond to incoming messages and comments as well as mentions received in our Sprout Social inbox, and flag and route complex inquiries to the appropriate team.

Keep an eye on the news and trending health topics on social media, identify areas of opportunity for Symphony and report findings to the team on a regular basis.

Track analytics and produce weekly and monthly reports.

Collaborate with multiple stakeholders across the company and be a true team player.

Have a willingness to learn and take on new opportunities and a never-ending curiosity.

Be independent in actions but able to thrive on a high-energy team.

Availability to monitor social media channels on evenings, weekends and holidays to ensure customer inquiries are addressed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Social Media ManagementGraphic DesignVideo EditingContent CreationInfluencer MarketingAnalytics TrackingCanvaTrelloSprout SocialHelpScoutChat GPTMidjourneyAdobe CSPassion for Natural Health

Required

Bachelor’s degree in a related field or equivalent combination of education and experience.

Must have 3-4+ years of relevant experience in social media, health and wellness and dietary supplements, preferably in an e-commerce environment.

Must have graphic design and video editing skills.

Excellent communication skills, both oral and written.

Experience writing copy for social media.

Takes direction well and follows through on assigned tasks.

Must be comfortable articulating and representing Symphony’s mission and conversing online about topics related to natural supplements, health, and wellness.

Strong interpersonal skills and problem-solving talents.

Ability to solve practical problems and deal with a variety of situations.

Must be comfortable in a fast-paced environment, with the ability to prioritize and be a decisive thinker under pressure.

Knowledge of social media, influencer marketing, and innovative ways to communicate with audiences and partners.

Accuracy and attention to detail are essential.

Strong computer, technology, and social media skills.

Ability to prioritize and meet deadlines within specified time constraints.

Familiarity with Canva, Trello, Sprout Social, HelpScout, Chat GPT, Midjourney or similar.

Must be passionate about natural health and social media.