National General · 7 hours ago

Auto Material Damage Claims Adjuster I or II - National General

United States

Full-time

Remote

Entry Level

$50K/yr - $76K/yr

2+ years exp

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Responsibilities

For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

Recognizes and identifies body parts of a vehicle and understanding of other potential property damage

Identifies customer needs and works to meet those needs using appropriate customer service skills

Determines subrogation or fraud potential and how to handle

Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Qualification

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Auto Claims InvestigationFraud DetectionInsurance Policy KnowledgeSubrogation HandlingLiability AssessmentDamage EvaluationCustomer Service Skills

Required

Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents.

Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.

Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.

Identifies customer needs and works to meet those needs using appropriate customer service skills.

Determines subrogation or fraud potential and how to handle.

Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.

Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority.

4 year Bachelors Degree.

2 or more years of experience.

This job does not have supervisory duties.

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.