Allstate · 4 hours ago

Auto MD Telephone Claims Adjuster Consultant II

USA - AL (Remote)

Full-time

Remote

Entry, Mid Level

$50K/yr - $76K/yr

2+ years exp

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Responsibilities

Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority

For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims

Recognizes and identifies body parts of a vehicle and understanding other potential property damage

Identifies customer needs and works to meet those needs using appropriate customer service skills

Determines subrogation or fraud potential and how to handle

Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)

Qualification

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Insurance Policy KnowledgeAuto Claims InvestigationBi-LingualCustomer Service SkillsUnderstanding Vehicle Damage

Required

Responsible for investigating and confirming the facts of loss for advanced automobile accidents.

Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.

Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority.

For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims.

Recognizes and identifies body parts of a vehicle and understanding other potential property damage.

Identifies customer needs and works to meet those needs using appropriate customer service skills.

Determines subrogation or fraud potential and how to handle.

Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.).