Be an early applicantLess than 25 applicants

Company

Original Job Post

CarMax · 2 days ago

Auto Repair Specialist II

Gainesville, GA

Full-time

Onsite

Entry, Mid Level

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Responsibilities

Execute CarMax Standardized work

Engine Repair

Advance engine performance and drivability

Electrical systems repair

Manual drive train and axle repair

Brake diagnosis and repair

Steering and suspension repairs including 4-wheel alignments

Heating and air conditioning repair

Inspect vehicles per CarMax Quality Standards when needed.

Maintain workplace cleanliness and organization in accordance with CarMax 5S standards

Maintain, repair, and clean shop equipment

Interact with all customers in a friendly, service oriented manner

Consult with service customers regarding needed repairs

Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing

Close and invoice repair orders

Explain all recommendations/repairs/service/maintenance performed to ensure customer understanding

Collect service payments and manages cash including receiving and counting money

Locate and receive shipments of parts

Receive parts into inventory

Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels

Control service supplies to minimize waste

Qualification

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New Associate Orientation TrainingKronos TrainingRefrigerant Recycling LicenseASE CertificationsData InterpretationRecord MaintenanceCustomer InteractionShop Compliance MonitoringManual DexterityProblem-SolvingHard WorkingAttention to DetailInterpersonal SkillsCommunication SkillsCustomer Service SkillsTelephone EtiquetteActive Listening

Required

New Associate Orientation Training – Operations

Kronos Training for Hourly Associates

Refrigerant Recycling License

Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), and Engine Performance (A8)

Read, interpret and transcribe data in order to maintain accurate records

Required to perform multiple duties in a high-energy, fast-paced environment

Lift objects that weigh as much as 50 pounds

Speak and listen to customers/associates, both in person and over the phone

Demonstrate attention to detail and have manual dexterity in both arms and hands

Monitor shop compliance with CarMax, O.S.H.A., and EPA standards

Demonstrate exceptional interpersonal, communication, and customer service skills

Demonstrate exceptional telephone etiquette and active listening skills