Clutch Automotive · 3 hours ago

Automotive Service Writer

United States

Full-time

Remote

Entry Level

$45K/yr - $60K/yr

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Responsibilities

Estimate Building & DVI Enhancing:

• Build accurate, professional estimates for repair orders based on completed DVIs.

• Prioritize estimates by addressing customer concerns, safety issues, and scheduled maintenance.

• Source parts according to shop specifications and technician preferences.

• Ensure all estimates follow company standards and pricing policies to maintain profitability.

• Edit DVIs for clarity and presentation before sharing with customers.

Quality Control & Training:

• Maintain consistency and accuracy in all estimates.

• Assist in onboarding and training shop staff on creating and presenting DVIs.

• Implement workflow enhancements, such as standardizing vendor preferences and training technicians on detailed DVIs.

• Conduct virtual training sessions to support skill development.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Service advising experienceTekmetricBasic industry knowledgeVirtual training skillsCoachingQuality control