Real Chemistry · 11 hours ago

Avant - Account Manager

United States

Full-time

Remote

Mid Level

$70K/yr - $85K/yr

3+ years exp

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Health Care

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Responsibilities

Provide support in driving strategic partnerships with clients by having and applying knowledge of their products and services

Act as liaison between client and project teams

Ensure strategic objectives are met with each client project

Support organic growth opportunities for the account through a strong understanding of RC capabilities, client needs, and attention to buying signals

Actively participate in strategic brainstorming sessions and annual strategic planning

Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase

Develop and manage project creative briefs and client scope statements

Supervise projects to ensure tactical and strategic goals are met

Follow all policies, procedures, industry standards, compliance guidelines and ensure team members’ adherence

Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.)

Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary

Provide final approval on all deliverables to ensure strategic objectives are met

Develop and communicate status reports with management and the client, monitor project and team results against client expectations

Monitor and manage project-related risks and issues in partnership with the project manager; resolve and escalate risks and issues to the client when needed

Attend and contribute to department meetings and trainings

Any other duties as assigned; duties and responsibilities may be removed, modified, or added by leadership at any time as business or operations require

Model our RC values in interactions with colleagues, clients, vendors, healthcare professionals and others as well as exercising appropriate levels of professionalism and professional judgment when representing our agency

Demonstrate work efficiencies by managing time, meeting deadlines, and achieving utilization expectations

Display appropriate teaming and collaboration skills, including proactively communicating changes, completing tasks as assigned and on agreed timeline to avoid overload of teammates, adapting to changes provided by the team, and seeking opportunities to help others

Commit to conducting business according to the highest ethical standards, as demonstrated by a strong knowledge of industry legal compliance guidelines appropriate to the position, organizational ethics, and individual ethics and integrity

Demonstrate proactive learning by asking questions to seek answers appropriate to the role and level of experience/training, seeking feedback and actioning for improvement

Apply the knowledge, skills, and abilities necessary to deliver exceptional work, as exhibited by strong accuracy, problem solving, quality management, and client centered behaviors

This position may require moderate overnight/weekend travel (up to 25%); the AM provides on-site leadership of program management at events such as speaker training meetings, advisory boards, and dinner programs for healthcare professionals

This position requires occasional nonstandard work hours (up to 20%) in accordance with project needs, deadlines, deliverables, and urgent requests

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client ManagementProject ManagementMicrosoft OfficeHealthcare ExperienceAgency ExperienceStrategic PlanningCreative Brief DevelopmentRisk ManagementCollaboration Skills