29 applicants

Company

SoftServe · 8 hours ago

AWS Partner General Manager

United States

Full-time

Remote

Director/Executive

10+ years exp

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Health CareMedia and Entertainment

Growth Opportunities

Hiring Manager

Marc Olivieri

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Responsibilities

Develop and execute segment go-to-market (GTM) partner strategies that align with the company's goals.

Be a Thought Leader in the assigned partner ecosystem driving SoftServe GTM, brand and executive alignment.

Bridge the gap between SoftServe capabilities and partner offerings, while promoting solution areas and enabling SoftServe's differentiation.

Align with the partner to understand partner health metrics and establish a regular cadence for reviews and adjustments.

Work with partner leadership to identify focus areas, GTM ideation, and provide vertical and horizontal guidance.

Contribute proactively into accounts development strategy for expanding revenue from existing clients through partner channel.

Build and maintain strong relationships with key stakeholders within the partner, ensuring their needs are met and satisfaction is high.

Act as a passionate advocate for partners within the organization, championing their needs, ensuring their voices are heard, and driving continuous improvement in service delivery.

Strategically allocate resources, including budget and personnel, to maximize the partner’s growth potential and profitability from partner business.

Take full ownership of the virtual partner P&L, driving profitability and ensuring financial sustainability while pursuing growth opportunities.

Strong operational skills to ensure efficient and effective business processes.

Monitor and analyze key performance indicators (KPIs) to track progress and identify areas for improvement.

Establish the company as a thought leader within the partner and the market, representing the organization at industry events and contributing to knowledge-sharing initiatives.

Have and maintain up-to-date specialization in tech and/or industry related to partner business and join the sales process on request as an expert in specialization.

Partner with New Logo Leaders, Segment Leaders, CSLs, CTO, Marketing, Business Enablement, Client, CTO, and other functions to ensure alignment and seamless execution of segment-specific strategies.

Collaborate with Corporate Functions to ensure the effective utilization of consumed services.

Build and manage direct team and a global virtual business practice.

Build, lead, and inspire high-performing Partner Development / Relationship Managers, Field Support, and Partner Programs/Ops personnel, providing mentorship, coaching, and development opportunities to maximize their potential and achieve collective success.

Establish, document, and monitor key performance indicators (Workday goals & check-ins) to track sales progress, identify areas for improvement, and ensure accountability across the team.

Oversee the development and execution of partner marketing and enablement programs that drive SoftServe's brand and success.

Manage a virtual team of Partner Development / Relationship Managers, Field Support, and Partner Programs/Ops personnel.

Responsible for performance management, coaching, and mentoring team members.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Partner managementBusiness developmentCloud provider experienceFinancial managementAWS Certified Cloud PractitionerGoogle Cloud Certified Professional Cloud Architect

Required

Bachelor's degree in business, marketing, or a related field.

Exceptional communication, presentation, and interpersonal skills.

Strong negotiation, problem-solving, and decision-making skills.

Build consensus and collaborate effectively across diverse teams and functions.

Adaptability, resilience, and a passion for innovation in a fast-paced and ever-changing business environment.

Willingness to travel extensively as required.

Preferred

10+ years of experience in partner management, business development, or a related field within the IT industry, including 10+ years of direct experience with a major cloud provider (e.g., AWS, GCP, or Microsoft)

10+ years of experience in managing and leading teams.

Experience working with cloud providers such as AWS, GCP, or Microsoft is required.

An MBA or advanced degree is highly preferred.

Relevant industry certifications are a plus (e.g., AWS Certified Cloud Practitioner, Google Cloud Certified Professional Cloud Architect).