119 applicants

Company

Original Job Post

Cross River · 2 days ago

Bank Operations Analyst

Fort Lee, NJ

Full-time

Onsite

Entry Level

$65K/yr - $75K/yr

1+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

BankingFinancial Services

H1B Sponsorship

Comp. & Benefits

Insider Connection @Cross River

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Develop an in-depth understanding of all Banking Operations such as Remote Deposit Capture, ATM reconciliations, Debit card reconciliations, Account opening related to partner accounts, Check processing, and the operational processes used to support Banking as a Service

Interact with Banking as a Service Program Partners throughout their life cycle including implementation, testing, and post-launch

Support Banking as a Service Program Partners including quality assurance reviews, Zendesk ticketing support, conference calls, collaboration, and execution of new processes

Perform daily reconciliations of the network settlements required to support Banking as a Service Card Programs

Maintain awareness of the Banking as a Service Programs that are onboarded and maintained at the Bank

Review existing processes to develop recommendations and procedural improvements to maximize efficiency and effectiveness within the team

Review the Banking as a Service Programs’ procedures to ensure that they align with the Bank’s operational requirements and Bank’s policies, which includes regulatory requirements

Conduct research to ensure that the Banking as a Service Programs are aligned with the industry best practices and present recommendations to ensure adherence

Ensure all responsibilities are completed in a timely manner and according to policy

Manage special projects which may involve coordination with other departments

Maintain a high level of precision and accuracy

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Account openingProcedural improvementsDeposit operationsMicrosoft OfficeProblem-solvingTeamworkDecision-makingCritical thinkingInnovative thinkingInterpersonal communicationFlexibilityAdaptabilitySelf-learningFinTechBanking as a Service

Required

1-2 years of experience with customer service, account opening, procedural improvements, or deposit operations

Ability to effectively work while multi-tasking

Detailed oriented

Team oriented with the ability to work effectively with other teams

Effective decision making and critical thinking; ability to analyze situations fully and accurately, and reach productive decisions

Intuitive and innovative thinking and the ability to apply the concepts

Excellent interpersonal, verbal, and written communication skills

Flexibility and the ability to adapt to a rapidly growing environment

Must be fluent in Microsoft Office Suite Programs

Must be a self-learner and have the ability to work with minimal assistance

Preferred

Prior experience working with FinTech and Banking as a Service Programs

Company

Cross River

Glassdoor

4.1

Cross River Bank provides technology infrastructure powering the future of financial services.

Founded in 2008

Fort Lee, New Jersey, USA

501-1,000 employees

http://crossriver.com

H1B Sponsorship

Cross River has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (2)

2022 (3)

2021 (3)

2020 (6)