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Company

SoFi · 8 hours ago

Bankruptcy Specialist, Third Party Oversight

United States

Full-time

Remote

Mid, Senior Level

$24/hr - $26/hr

5+ years exp

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Responsibilities

Establish and maintain relationships with third-party vendors providing collections recovery services.

Ensure that SoFi and our bankruptcy vendor operate in compliance with applicable laws, regulations, and industry standards. Stay updated on legal and regulatory changes affecting bankruptcy collections and recovery and ensure vendors are aligned with requirements.

Identify opportunities to improve current processes and workflows in collaboration with our third-party vendor. Implement changes to enhance efficiency, reduce costs, and increase recovery rates.

Prepare regular reports and analytics on bankruptcy performance, vendor performance, and key metrics. Present findings to senior management, highlighting areas of improvement and proposing actionable recommendations.

Interact with vendors in the identification, tracking, and resolution of issues and concerns

Reconcile vendor invoicing and submit for timely payment

Identify, escalate issues, and propose recommended solutions regarding potential issues with process, systems, and operations inefficiencies, to their direct manager to contribute to operational success

Serve as a second tier for escalated issues and questions

Perform all other duties as assigned by management

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Bankruptcy laws knowledgeVendor managementData analysisMS Excel proficiencySQL experiencePython experienceFinancial services experience

Required

5+ years of experience in related field

Excellent communication skills with the ability to leverage data to tell the story of your vendor's performance

Able to analyze data and find insights that are used to innovate strategies

Experience translating collections/recovery operational data into actionable strategy, and communicating this using programs like MS Excel, Word and PowerPoint.

Excellent organizational and time management skills

Intellectually curious, asking intelligent questions and consistently probing for answers

Preferred

Experience working with 3rd party vendors and managing a collections and/or recovery operations team

Knowledge of recovery, collections, bankruptcy and probate receivables management

Financial services-specific customer service experience preferred

Excel proficiency, SQL & Python experience

Company

SoFi

Glassdoor

3.6

SoFi is a finance company that offers a range of lending and wealth management services.

Founded in 2011

San Francisco, California, USA

1001-5000 employees

https://www.sofi.com/

H1B Sponsorship

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Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (96)

2022 (121)

2021 (94)

2020 (41)