Worldpay · 3 days ago

BASE24 Engineer

Eastern, WV

Full-time

Onsite

Senior Level

$89K/yr - $150K/yr

7+ years exp

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BankingPayments

Insider Connection @Worldpay

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Engage in all ITSM disciplines, including incident and problem investigations, change and request fulfilment.

Work closely with Operations, Engineering, Relationship Management, and Customer Success teams.

Be on-call providing support to the service in the event of an incident.

Investigate and resolve incidents and find root cause of problems within Service Level Objectives / Agreements.

Follow planned releases and other changes, plan and implement changes in the production environment.

Monitor the platform and improve alerting and observability.

Support projects and workstreams in the Authorisation service.

Assess and identify automation and efficiency improvements.

Complete compliance, audit, and mandatory training.

Qualification

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Base24 NCPCOMOBYDALCIPATHCOMPATHWAYSCUPHP Non-Stop TACLSQLISO 8583APACS Card Payment Processing Business KnowledgeITSMPROGNOSISHP Non-Stop EMSENFORMENSCRIBEFUPHP Non-Stop GUARDIANPERUSERELATESPOOLCOMTAL