Umpqua Health · 4 hours ago
Behavioral Health Operations Manager
Roseburg, Oregon
Full-time
Remote
Mid, Senior Level
$80K/yr - $95K/yr
5+ years exp
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Responsibilities
Collaborate with leadership to develop and implement innovative behavioral health programs aligned with UHA's strategic initiatives for adult services.
Ensure program compliance with contractual and regulatory requirements, reporting on all activities to track progress towards goals.
Operationalize workflows, policies, and standard procedures for population-specific programs, driving efficiency and effectiveness.
Foster positive relationships with stakeholders, including state, county, and community partners, as well as internal teams.
Stay informed on relevant regulations, such as Oregon Administrative Rules (OAR) governing OHP and HIPAA, and integrate best practices into program development.
Oversee the production of reports to evaluate program outcomes, collecting and analyzing data to identify gaps in services.
Pursue grant opportunities and collaborate on Behavioral Health reporting requirements to support program sustainability and growth.
Serve as a subject matter expert for internal and external stakeholders, providing technical assistance and guidance as needed.
Lead continuous quality improvement efforts, identifying opportunities to enhance operational policies and procedures.
Track metrics, goals, and outcome targets, implementing operational changes to optimize performance.
Provide training programs for staff and community groups, promoting a culture of learning and development.
Proactively identify and resolve operational issues to maintain overall quality and effectiveness.
Perform other duties as assigned by management needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values.
Qualification
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Required
Bachelor's degree in Healthcare Administration, Public Health, or related field
Minimum of 5 years of experience in healthcare operations, with a focus on behavioral health
Strong understanding of regulatory requirements and best practices in behavioral health care delivery
Exceptional leadership, communication, and interpersonal skills
Proven ability to manage multiple projects and initiatives in a fast-paced environment
Proficiency in data analysis and reporting, with a commitment to data-driven decision-making
Experience in program development, implementation, and evaluation
Demonstrated commitment to diversity, equity, and inclusion in healthcare settings
No suspension/exclusion/debarment from participation in federal healthcare programs (eg. Medicare/Medicaid)
Preferred
Master's degree
Company
Umpqua Health
Umpqua Health helps improve the health and well-being of the community by delivering easily accessible and quality healthcare.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nancy Rickenbach
Chief Operating Officer
F. Douglas Carr
Chief Medical Officer
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