Conduent · 4 hours ago
Benefits Administration Services
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Responsibilities
Responding to complex client specific inquiries through multiple channels, including telephone, web correspondence and mail
Assisting participants with information needed to make informed decisions
Completing transaction(s) related to the customer’s inquiry with limited supervision while meeting timeliness and accuracy standards
Advocating for participants to coordinate benefits, services and payments with outside providers and vendors (white glove customer service)
Explaining the appropriate participant forms and provides guidance on completion
Completing follow up and call backs in a timely manner and escalate as appropriate
Qualification
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Required
Have a High School Diploma or an equivalent level of education
Be able to successfully pass a criminal background check and drug test
Demonstrate problem-solving skills
Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship
Benefits
Paid Training
Career Growth Opportunities
Full Benefit Options
Great Work Environment
Health insurance coverage
Voluntary dental and vision programs
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off (PTO) or vacation and/or sick time
Company
Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum — creating exceptional outcomes for its clients and the millions of people who count on them.
Funding
Current Stage
Late StageTotal Funding
unknown2014-05-07Acquired· undefined
2009-01-01Series Unknown· undefined
Recent News
2023-05-16
2023-04-30
Company data provided by crunchbase