Bi-lingual Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US) @ IQVIA | Jobright.ai
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Bi-lingual Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US) jobs in Atlanta, GA
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IQVIA · 1 day ago

Bi-lingual Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)

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Responsibilities

Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Recognize operational challenges and suggest recommendations to management, as necessary
Ability to work 40 hours per week under moderate supervision
Multiple shifts available: 9:00 am – 6:00 pm EST, 10:00am – 7:00pm EST, 11:00 am – 8:00pm EST

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Pharmacy Technician experienceCall center experienceHIPAA certifiedBi-lingual (English/Spanish)Medical claim processing

Required

High School Diploma or equivalent
Pharmacy Technician experience required
HIPAA certified
Bi-lingual (English/Spanish)

Preferred

Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus

Company

IQVIA provides analytics, compliance, and management solutions to the life sciences industry.

H1B Sponsorship

IQVIA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (218)
2022 (199)
2021 (286)
2020 (197)

Funding

Current Stage
Public Company
Total Funding
$1.5B
2023-11-14Post Ipo Debt· $500M
2023-05-18Post Ipo Debt· $1B
2019-08-08Post Ipo Equity

Leadership Team

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Chris Colapietro
Vice President, Customer Engagement
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Christina Bodurow
Vice President, Global Regulatory Affairs
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Company data provided by crunchbase
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