Better Health · 4 hours ago
Bilingual Documentation Specialist
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Responsibilities
Create and send patient documentation request forms to physicians and doctor's offices.
Manage patient eligibility documents such as prescriptions, standard written orders, medical records, primary care physician referrals, overutilization paperwork, and discharge summaries.
Collect prior-authorization from payers
Conduct timely, assertive, and creative follow up to ensure our members receive their orders as quickly as possible
Support the Member Success department in handling customer inquiries.
Qualification
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Required
2+ years of experience in documentation collection
Love for investigating and identifying best practices of documentation collection
Knowledge of medical terminology + managed care billing guidelines
Must be able to prioritize and work independently and within a team.
Ability to work Full Time 40 hours per week within the time zones in the United States
Must be bilingual: Fluent in English and Spanish
Benefits
PTO
Medical
Dental
And more
Company
Better Health
Better Health offers an end-to-end care solution, bundling peer-support, coaching, education and home delivery of medical supplies