Beacon Aviation Insurance Services, Inc. · 6 hours ago
Bilingual Field Service Manager
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Responsibilities
Follows Sym-Tech FSM Operating Guidelines
Installs Sym-Tech equipment at customer retail locations
Maintains excellent business relationships with Sym-Tech automotive dealers by providing superior service
Trains Service Department staff on how to use equipment and explain program benefits
Responds in a timely manner to various customer requests
Engages Sym-Tech resources and/or departments of customer issues and follow-up to ensure issue are addressed
Completes Product Dealer Development Call reports for dealers within assigned territory
Trains and assist dealers with the claims process
Identifies opportunities to add new product lines to dealers
Qualification
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Required
Experience in the Automotive Retail industry working in a service or body shop capacity
Fully bilingual in both French and English (written and spoken)
Excellent relationship building skills
Ability to maintain accurate and well-organized records
Possess a clean and valid driver’s license
Preferred
Ideal candidate would reside in the following areas: Ottawa Valley, Pembroke, Cornwall, Brockville