Disabled Veteran Solutions ยท 7 hours ago
Bilingual Representative Needed for Inbound Customer Service Remote Position
Erie, PA
Full-time
Remote
Entry Level
$15/hr - $15/hr
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Insider Connection @Disabled Veteran Solutions
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Responsibilities
Leverage your communication skills to assist callers with their concerns, including navigating apps, websites, and paperwork.
Document calls and troubleshoot timesheet issues.
Guide consumers through the provider hiring process.
Deliver friendly, timely responses to an elderly population and individuals with disabilities.
Qualification
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Required
Ability to work remotely, including reliable high-speed Internet.
Ability to troubleshoot common computer issues.
Private dedicated workspace is required.
Must have a computer (laptop or desktop; Mac and Chromebooks are not compatible with platform).
Must have monitors and a USB-wired headset.
Minimum of High School diploma required; additional education preferred.
Must be able to successfully pass criminal background check.
Clear and concise verbal communication skills.
Ability to build rapport with callers.
Must be available between the hours of 8am and 8pm EST.
Fluent in English and Spanish.
Preferred
Additional education preferred.
Weekend availability preferred.
Benefits
Medical
Dental
Vision
Life Insurance
Competitive Salary
Paid Time Off
Company
Disabled Veteran Solutions
Disabled Veteran Solutions is a business process outsourcing company.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
