ComPsych · 20 hours ago

Bilingual Spanish FMLA Claims Specialist

United States

Full-time

Remote

Entry Level

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Responsibilities

Review the Family Medical Leave Act (FMLA), state and company leaves medical certifications as mandated by state and federal guidelines and in coordination with our customer’s policies

Meet production and quality goals set by the FMLA Department

Provide accurate, professional, and timely responses to communications from internal and external clients

Serve as an internal reference to the team for certification requirements and processing

Contact medical providers to obtain or clarify medical facts supporting the need for a leave of absence

Maintain complete and accurate documentation of leaves within our proprietary database

Correspond with clients regarding leave status and assist with decision making

Compose and send client-specific letters and emails regarding final decisions

Process reports for clients and short term disability partners

Provide innovative ideas that can support the ongoing growth of the FMLA Department

Support management with special projects as necessary

Other duties as assigned

Qualification

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FMLA AdministrationMicrosoft Office SuiteBilingual Spanish