GlobalSource IT · 4 days ago
Billing/Accounts Receivable
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Responsibilities
Create batch billing from time records.
Generate and submit client invoices.
Ensure electronic billing complies with payer filing guidelines.
Process paper billing for private pay and deductible clients.
Review and confirm EDI reports, resolving any rejections.
Collect payments from payers, families, and government entities.
Resolve claim denials and post payments to accounts.
Contact payers to address denials via phone, email, fax, or support tickets.
Review accounts receivable for posting or billing issues and resolve them.
Run reports to track on-hold billing due to unapproved authorizations.
Retrieve and enter authorizations in the EHR system.
Act as an alternate contact for authorization requests from the clinical team.
Maintain service codes, billing configurations, and rates.
Provide outstanding customer service to clients and the Finance Department.
Act as a liaison between clients, payers, and the authorization department.
Qualification
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Required
Minimum of one year of experience in claims handling, healthcare billing, accounts receivable, aging reports, and/or posting payments.
Excellent customer service skills.
Ability to work independently and prioritize workload.
Strong attention to detail and high level of accuracy.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office products, including Outlook, Excel, and SharePoint.
Preferred
Associate’s or Bachelor's degree in a healthcare-related field preferred; extensive hands-on experience will be considered.
Experience with 837 and 835 file processing is a plus.
Experience working with North Carolina Managed Care Organizations (MCOs) is a plus.