Entrupy · 2 days ago

Billing Analyst

New York, NY

Full-time

Onsite

Mid Level

$60K/yr - $75K/yr

3+ years exp

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Responsibilities

Execute billing requirements, including subscription setup and invoice creation / distribution for all Entrupy customers

Maintain accurate customer account information and fee schedules for billing purposes

Communicate directly with customers to answer billing related questions and collect pending payments

Prepare billing and usage reports for the Customer Experience and Finance teams

Collaborate with the Customer Experience and Finance teams to troubleshoot customer billing and collections issues

Conduct periodic QA audits to ensure accurate records and identify any billing issues

Support improvements to billing processes and record keeping

Serve as the named billing resource for strategic accounts

Handle other responsibilities and ad hoc projects as required from time to time

Qualification

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Accounting/Finance OperationsGoogle SuiteMicrosoft ExcelChargebee/ZuoraSaaS industry experienceStripeXeroHubspot/Salesforce/CRM experienceSupport Ticket queue experience