HomeSafe Alliance · 13 hours ago
Billing and Collections Specialist
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Transportation/Trucking/Railroad
No H1BU.S. Citizen Only
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Responsibilities
Prepare and analyze aging reports to identify nearing due date or past due invoices and prioritize collection efforts to ensure prompt payment.
Investigate and resolve billing and payment issues including documentation deficiencies, rate discrepancies, etc.
Collaborate with Document Controls, Operations and other departments to address billing accuracy and resolve any issues impacting payment.
Process invoices adjustment for over/under customer payments.
Review and prepare the ad hoc invoices, ensuring accuracy and completeness of billing data.
Enter monthly interest and ad hoc invoice cash receipts.
Ensure compliance with accounting policies and internal controls.
Provide excellent customer service to various stakeholders.
Assist with other accounting and finance functions as needed.
Qualification
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Required
High school diploma, GED, or equivalent required.
Ability to manage multiple priorities and meet deadlines.
Must be a U.S. citizen due to contractual requirements.
Knowledge of customer service principles and practices.
Knowledge of relevant computer applications.
Excellent written & verbal communication skills.
Proficient with basic computer skills.
Preferred
2+ year billings or collections experience, with military relocation of household goods preferred.
Experience in a similar industry or field is a plus.
Benefits
Medical, Dental and Vision Insurance.
Paid time off (PTO) Three weeks of PTO for newly hired employees
401(k)
Health and Wellness Programs
Disability, Life and AD&D insurance
Employee Support program
Family Support: Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Travel Accident & Medical
TRICARE Supplement Plan
Voluntary Benefit Plans
And more!
Company
HomeSafe Alliance
HomeSafe Alliance delivers quality global household moving services for America’s military service members, their families, and for civilians working for the U.S.