Lexipol · 1 day ago

Billing Manager

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Lead the consolidation of billing products for multiple products into a unified system, ensuring accurate, efficient and timely invoicing for all product lines

Identify and implement best practices for billing operations including automation and system upgrades to enhance efficiency

Manage and mentor a diverse team of billing leads and specialists, providing guidance, training and development opportunities to foster a collaborative and high-performing environment

Work closely with finance, revenue operations to ensure billing processes align with company goals and product offerings

Ensure accurate revenue recognition according to accounting standards (e.g., ASC 606) and maintain compliance with legal and financial regulations

Act as the escalation point for billing-related customer inquiries and disputes, ensuring prompt and satisfactory resolution

Generate detailed reports on billing, collections and revenue and provide insights to senior leadership on trends and areas of improvement

Oversee the integration and use of billing software and tools, including subscription management, platforms and ERP systems

Develop and enforce billing policies and procedures to ensure consistency and compliance across products and teams

Lead internal audits of billing processes and reconciliation of accounts to ensure accuracy and completeness of billing data

Develop, implement, and monitor KPIs and SLAs.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Billing operationsSaaS revenue modelsRevenue recognitionTeam managementSalesforceNetSuiteMicrosoft ExcelProcess improvementUS GAAPBilling policies developmentAuditReconciliation

Required

Undergraduate degree in Business, Accounting, Finance, or related field

Minimum of 5 years Billing operations experience, with a focus on multi-product billing consolidation

Minimum of 3 years’ experience managing teams with proven ability to lead, manage and develop a team with diverse skill sets and experience levels including creating performance metrics and holding team accountable for those metrics

Prior Billing experience for a SaaS company

Prior Salesforce experience

Prior NetSuite experience

Excellent interpersonal and communication skills to maintain collaborative work relationships at all levels within the company

Ability to manage complex billing scenarios and present financial data to non-financial stakeholders

Continuous Improvement mindset

Excellent analytical and problem-solving skills, with the ability to manage complex billing scenarios and resolve discrepancies

Good understanding of revenue recognition for SaaS under ASC 606, contract review and principles of revenue recognition

Good understanding of the fundamentals of US GAAP, and internal controls

Intermediate user of Microsoft Excel and very adept at using varied systems