Rhythm · 1 day ago

Billing Operations Manager

Rockville, MD

Full-time

Remote

Mid, Senior Level

5+ years exp

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Electronic Health Record (EHR)Health Care

Growth Opportunities

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Responsibilities

Ensure accurate and timely billing operations by overseeing workflows, resolving discrepancies, and collaborating with cross-functional teams.

Lead a team of Billing Liaisons and call center staff, fostering a culture of excellence, accountability, and client-focused service.

Manage vendor relationships and optimize billing systems to drive efficiency and reduce errors.

Continuously evaluate and improve internal billing processes to align with organizational goals.

Serve as the main point of contact for billing-related client inquiries, ensuring timely and effective resolution.

Develop and deliver performance reports, highlighting opportunities for operational improvements and implementing data-driven solutions.

Gain a deep understanding of Rhythm's billing processes, workflows, and vendor relationships.

Build strong relationships with your team and key stakeholders across the organization.

Identify immediate opportunities for improving billing accuracy and timeliness.

Establish a reporting cadence for billing performance metrics.

Implement process improvements to enhance operational efficiency and reduce billing discrepancies.

Oversee your team in delivering high-quality client service, ensuring prompt resolution of inquiries and issues.

Manage vendor performance and integration with internal systems, ensuring seamless workflows.

Deliver actionable insights and recommendations based on billing performance data.

Build a scalable, streamlined billing process that supports Rhythm's growth and aligns with industry best practices.

Establish Rhythm as a leader in billing accuracy and client satisfaction within the healthcare industry.

Successfully oversee the implementation of new tools or systems to improve billing operations.

Become a trusted partner to leadership, providing data-driven insights and strategic recommendations for continued operational excellence.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Billing OperationsRevenue Cycle ManagementTeam ManagementMedical BillingClaims ManagementHealthcare RegulationsRCM SoftwareClient-Centric ApproachProcess Improvement