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Company

Original Job Post

Zuora · 6 days ago

Billing Solution Architect

Redwood City, CA

Full-time

Hybrid

Senior Level

$109K/yr - $193K/yr

5+ years exp

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Responsibilities

Conduct requirements gathering and analysis sessions with clients.

Perform FIT/GAP analysis on Business requirements

Document gathered software requirements/user stories and review the list of requirements/user stories with customer for sign-off.

Design and document sound functional and technical solutions, including process flows, technical customizations and integrations, based on customer requirements. Work with the customer to get sign-off.

Perform customer demos throughout project lifecycle.

Configure and test Zuora Billing, Revenue and Add-On products to meet the approved designs.

Perform testing of end-to-end solutions in conjunction with development team and customer.

Create and develop training materials and conduct/deliver end-user training to customer.

Support the customer with regular calls to answer functional and technical questions.

Qualification

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Order to cashSaaS organizationBilling solutionsCPQ productsZuoraSAPSalesforceOracleAmdocsSolution deliveryBusiness consultingRequirements gatheringUse cases documentationBusiness analysisSystems designIntegrationUser interface designSDLCClient facing workshopsDeploymentUATHandoverTask managementProject managementLeadershipCommunicationTeam playerCollaboration

Required

5 years Order to Cash experience, within a professional services or SaaS organization, with, ideally, at least 3 years delivering billing solutions.

Experience in at least one of the billing and/or CPQ products; Zuora, SAP, Salesforce, Oracle, Amdocs.

5 years of customer-facing solution delivery and/or business consulting experience.

Bachelors in Computer Science is preferred.

Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.

Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation.

Experience with solution implementation in the areas of billing and/or order-to-cash.

Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover.

Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.

Experience managing tasks on multiple projects simultaneously.

Preferred

Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation.

Benefits

Competitive compensation

Corporate bonus program and performance rewards

Company equity and retirement programs

Medical, dental and vision insurance

Generous, flexible time off

Paid holidays, 'wellness' days and company-wide end of year break

6 months fully paid parental leave

Learning & Development stipend

Opportunities to volunteer and give back, including charitable donation match

Free resources and support for mental wellbeing

Company

Zuora

Glassdoor

3.8

Zuora provides cloud-based software on a subscription basis that helps companies launch, manage, and transform into a subscription business.

Founded in 2007

Redwood City, California, USA

1,001-5,000 employees

https://www.zuora.com

H1B Sponsorship

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2020 (45)