Abilene Christian University · 2 days ago

Billing Specialist

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Higher Education

Insider Connection @Abilene Christian University

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Responsibilities

Manage billing processes for University revenues charged to student accounts for online students.

Assist in maintaining and improving database systems that record student receivables.

Serve as a key member of the university's Financial Settlement Reviews and Dallas Student Financial Services.

Communicate expectations for campus partners about transactions that need to be processed by specific deadlines to facilitate accurate and relevant billing.

Ensure the timeliness and accuracy of e-billing statements to all account holders.

Ensure the timely and accurate application of direct payments and third-party payments for all accounts receivable.

Assist in setting policy for and execute the application of late fees in a timely manner.

Review and document approval on issuances of credit balance refunds for online students.

Test and execute fee assessment processes and update assessment parameters for changes in tuition pricing.

Ensure the university stays compliant with federal and state expectations regarding student accounts.

Collaborate with and update all Student Financial Services team members on significant processes and communications to promote knowledge sharing and effective team building within the residential campus as well as the online campus in Dallas.

Partner w/ Abilene campus to work with students whose accounts have been sent to collections pay their past due balances

Provide backup for performing system maintenance of the receivables subledger on a periodic basis to ensure accurate reporting and reconciliation of AR details and prepaid tuition balances to the general ledger.

Assist in the creation, maintenance, accuracy and relevance of billing detail codes within the billing system including fee assessment.

Serve the Financial Settlement Review as a key stakeholder in setting policies that ensure students have adequate financial resources or a reasonable plan to pay their balance prior to the start of classes.

Provide reporting regarding and when appropriate advise the Financial Settlement Review on decisions regarding the extension of time, the assignment of risk ratings, and whether to drop specific students from course registrations.

Participate in decisions regarding effective communications about Financial Settlement policies and deadlines.

Perform and/or delegate analysis of student account data for Financial Settlement purposes.

Qualification

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Office AdministrationBillingCustomer ServiceAccountingCollections