38 applicants

Company

Promaxo · 13 hours ago

Biomedical Engineer (Clinical Engineer)

New York

Full-time

Remote

Entry, Mid Level

$80K/yr - $120K/yr

1+ years exp

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Health CareHealth Diagnostics

H1B Sponsor Likely

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Responsibilities

Providing excellent education and training to various end-users; physician, physician staff, distributors & colleagues.

Correlating clinical and product knowledge to support clinicians and the staff deliver superior care to their patients and the skills to obtain optimal performance from their Promaxo MRI system.

Traveling to clinical sites to actively support procedures, show functionality of the system and communicate the benefits during the procedures.

Partnering with customers, plan, develop and administer clinical training to the end-users to achieve high customer satisfaction.

Maintaining customer relationships and communicating all relevant product and/or customer concerns or opportunities to the relevant Promaxo team regarding technical and clinical issues.

Using the learnings from customer and field interactions, work with Promaxo product and R&D teams to help continuous improvement of product quality and offerings.

Documenting clinical support reports that includes transfer of all the study data including pathology reports after every case to help Promaxo and customers achieve their strategic goals.

Acting as focal point for clinical team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Biomedical EngineeringClinical Education TrainingMRI SystemsClinical Environment ExperienceTechnical SupportMS Office

Required

B.S or M.S in Biomedical/Biomechanical/clinical Engineering or Life Sciences preferred.

Associate’s degree or equivalent, MRI technician, Nursing in Urology space and/or 2+ years of technical/clinical industry also considered.

1-3 years minimum experience in a clinical environment or supporting clinical procedures.

Understanding of clinical education training and associated process implementation.

Creative and resourceful with a penchant for customer service.

Excellent writing and presentation skills along with PC software applications such as MS Office.

Willingness to travel 70% (including overnights and some weekends) within the US and Canada.

Valid U.S Driver's License is a must.

Company

Promaxo

Promaxo is commercializing customer-centric MRI systems and robotic guidance tools for live diagnosis and treatment in a physician's office.

Founded in 2016

Oakland, California, USA

51-200 employees

http://www.promaxo.com

H1B Sponsorship

Promaxo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (4)

2022 (4)

2021 (3)