160 applicants

Company

Shriners Children's · 5 hours ago

Blackbaud CRM Junior Developer

United States

Full-time

Remote

Entry Level

3+ years exp

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Child CareHealth Care

H1B Sponsor Likely

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Responsibilities

Responsible for supporting all aspects of BBCRM including, but not limited to, Constituent, Prospect, and Revenue issues. Will build and maintain advanced ad-hoc and smart queries as per end users’ requests. Manage support queue to maintain a high level of end-user satisfaction. Responsible for testing all features, customizations, and business processes after an upgrade or Service Pack release of BBCRM. Will update the Address Accelerator on a bi-monthly basis to maintain address validation accuracy in the database. Required to communicate and work with Blackbaud technical support team to resolve more complicated system issues. Create and maintain technical documentation as needed.

Work within Import Omatic, daily, to import Online, Direct Mail, and generic transaction files. Upload and download files via SFTP software to/from 3rd party vendors. Continually work with all donor relation teams to facilitate changes and improvements they may need in the import processes. Participate in planning meetings with vendors to explain the needs of the users and what needs to be updated. Ensure that import processes maintain data integrity. Develop and utilize Zuri Velocity to import and transform data to meet SHC standards.

Build SQL queries and scripts to clean up dirty data. Using CRM developer mode, create and maintain customized data forms, pages and functional areas. Build and update reports as requested by staff. Work with 3rd Party vendors to understand what changes are being made to the database for each system enhancement customization.

Create and maintain an advanced user training program focused on query building and customization usage. Training will be in-person and/or remotely via Teams.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Blackbaud CRMCRM database managementAdvanced Microsoft ExcelSQL queriesData transformationData integrityZuri VelocityImport OmaticTechnical documentation

Required

3 years of Customer Relationship Management (CRM) database management experience

3 years of Advanced Microsoft Excel experience

Bachelor's Degree in related field, or equivalent years of development experience in lieu of degree

Preferred

Familiarity with Shriners Children's donor relations process

Company

Shriners Children's

Shriners Children’s provides medical care to children and families.

Founded in 1922

Tampa, Florida, USA

10,001+ employees

https://www.shrinerschildrens.org

H1B Sponsorship

Shriners Children's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2021 (1)