HomeSafe Alliance · 16 hours ago
Booking Manager (Military Move)
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
Maximize your interview chancesTransportation/Trucking/Railroad
No H1B
U.S. Citizen Only
Insider Connection @HomeSafe Alliance
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Responsibilities
Manage, lead, and coach a team of bookers.
Oversee the successful distribution of HomeSafe's shipment assignment process including origin, hauling and destination services.
Negotiate with service providers, when necessary, to secure the best quality service for customers
Establish, monitor, revise, document, and communicate all directives, rules, and procedures to staff, including rate schedule, shipment, booking process, and any other related information.
Develops reports and procedures for shipment monitoring and control; coordinates with IT personnel to develop inventory data collection reports.
Monitor timely responses to external/internal customers and other HomeSafe Alliance offices.
Daily/hourly monitor all system efficiencies and adjust when needed.
Responsible to coordinate and resolve logistical issues, identification of improvement areas, coaching specialists and fostering strong teamwork between the field and the HomeSafe organization.
Evaluate staff performance on a regular basis to include the employee appraisal process. Monitor workloads, adjust proactively and develop team members.
Troubleshooting issues and maintaining appropriate staffing levels
Other duties as assigned.
Qualification
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Required
High school diploma, GED, or equivalent required
5+ years transportation, logistics, fleet, or distribution experience, within military move highly preferred
3 years management experience
Must be a U.S. citizen due to contractual requirements
Excellent written & verbal communication skills, patience, and empathy
Thorough knowledge and understanding of domestic freight markets and operations
Experience in team management, customer service, and transportation logistics
Preferred
Bachelor's degree in Supply Chain, Transportation, Logistics preferred
Prior military move management experience highly preferred
Benefits
Medical, Dental and Vision Insurance.
Paid time off (PTO) Three weeks of PTO for newly hired employees
401(k)
Health and Wellness Programs
Disability, Life and AD&D insurance
Employee Support program
Family Support: Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Travel Accident & Medical
TRICARE Supplement Plan
Voluntary Benefit Plans
And more!
Company
HomeSafe Alliance
HomeSafe Alliance delivers quality global household moving services for America’s military service members, their families, and for civilians working for the U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Nicholson
Chief Executive Officer
Scott Evasius
CFO & VP of Business Operations
Company data provided by crunchbase
