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Mariner Finance · 2 days ago
Branch Manager
Laurel, MD
Full-time
Onsite
Mid Level
3+ years exp
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Responsibilities
Exercises lending authority when reviewing and approving applications and uses product knowledge in offering loan solutions that meet customer need.
Manages the retention and maintenance of existing accounts, including lending and collecting, to achieve branch sales and delinquency targets/goals.
Consistently and regularly coaches branch staff by providing actionable feedback in order to achieve branch goals, minimize turnover, and create a positive branch environment.
Prepares and submits reports reflecting branch activity and growth as needed.
Develops additional business by networking with local establishments, such as retail and automobile businesses, and building strong community relations.
Implements internal branch auditing procedures, which properly control all negotiable items and company records held within the branch.
Manages approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors. Uses problem-solving skills to resolve product, service, and policy-related obstacles for customer.
Exercises authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan.
Promptly investigates and thoroughly works to resolve customer and employee inquiries and complaints.
Attracts high-quality and diverse talent, coordinates and interviews prospective candidates, and makes recommendations to management for vacancies.
Participates in company meetings and professional development activities to keep abreast of current trends and changing environment to enhance competency.
May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Other functions include but are not limited to: collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phones, photocopying, filing, etc.
Qualification
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Required
Minimum of three (3) years of related experience in the Consumer Lending and/or Financial Services industry.
Two (2) years of successful supervisory experience, or recent successful (within past three (3) years) completion of a lending training program (e.g., Mariner’s BMT program) or other closely aligned course of study. Additional, applicable years of experience may be substituted for supervisory experience.
Bachelor’s degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above). Additional, applicable years of experience may be substituted for degree.
Reliable transportation required.
Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
Highly proficient in Microsoft Office or similar programs with knowledge of and the ability to learn financial services programs.
Ability to complete essential duties/functions in a timely, accurate manner.
Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations.
Must obtain applicable, required licenses to sell insurance products that are offered to customers by the branch.
Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.
Preferred
Bilingual fluency in Spanish/English.
Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch.
Company
Mariner Finance
Mariner Finance is a consumer finance industry.
1,001-5,000 employees
H1B Sponsorship
Mariner Finance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
unknown2013-01-01Private Equity· Undisclosed
2009-12-15Acquired· by Milestone Partners
Leadership Team
Joshua Johnson
President/CEO
Recent News
2024-05-24
2024-04-06
Company data provided by crunchbase
