American College of Education ยท 3 days ago
Bursar Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years exp
Maximize your interview chancesEducation
Insider Connection @American College of Education
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Supervises all bursar functions and related personnel
Serves as a coach and mentor to all team members; creates an environment that fosters growth.
Offers students the highest level of customer service through the billing and collections process
Hires and trains members of the bursar team as well as conduct performance evaluations
Maintains office policies and procedures as needed and keep updated business practice to achieve institutional goals
Works closely with student accounting team to ensure billing information matches student documents
Collaborates with other departments to create stream-lined and effective processes and communications to create a positive experience for the student
Responds to student needs via email and phone
Manages team to answer questions about student accounts and takes payments
Advises students about payment methods, payment alerts and changes to their accounts
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor's degree in accounting, finance, or related field
2-5+ years of leadership experience in bursar, financial aid, or student accounting office
Able to diffuse difficult student/customer issues
Effective oral and written communication.
Excellent interpersonal and coaching skills
Demonstrates self-reliance by meeting/exceeding workflow needs.
Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
Follows established processes as outlined by organization and leadership.
Completes assigned duties based on daily business needs and individual skill set.
Consistently produces a high volume of quality work.
Capable, and adapts as needed, to work under pressure and meet tight deadlines.
Proven ability to work independently with limited supervision and with other department personnel.
Must support and embrace the College's B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
Must have exceptional communication, organization, and time management skills.
Must be 'self-motivated' as well as creative and efficient in proposing solutions to complex, time-critical problems.
Must be collaborative in driving decisions and a team-player.
Strong analytical and problem-solving skills with a high attention to detail.
Builds and maintains student satisfaction.
Recognizes and anticipates student needs.
Preferred
Preferred experience with Campus Nexus/Anthology student information system
Preferred experience with Customer Relationship Management (CRM)
Benefits
Medical, dental, & vision Insurance
HSA and FSA options
Paid parental leave
Paid volunteer time
Tuition reimbursement & reduction programs
Generous PTO
401k and employer match
Full-service wellness and EAP program
Employee recognition and awards programs
Employer paid life & AD&D insurance
Short-term disability
Employer paid long-term disability
And more..
Company
American College of Education
American College of Education is an online, regionally accredited college.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Pollack
Senior Vice President, Learning Products
Mike Rickart
Senior Vice President and Head of Education Solutions, Nursing & Healthcare
Recent News
Company data provided by crunchbase
