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Company

Insulet Corporation · 6 hours ago

Business Analyst, Customer Identity - Acton, MA (Remote / Flexible)

Acton, MA

Full-time

Remote

Mid Level

$60K/yr - $89K/yr

3+ years exp

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Health CareMedical

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Perform complex business and systems analysis work including requirements gathering and user story creation in JIRA via information gathering sessions with stakeholders and technical staff. Identifying and then prioritizing technical and functional requirements working alongside the business and technical teams.

Participate in Agile sprint ceremonies: daily scrum, planning and grooming sessions, Sprint Review, and Sprint Retrospectives.

Work with Product Owner for Identity and Access Management, developers, business process owners, contractors, business partners, and other stakeholders, such as Marketing, Global Customer Experience, Customer Care, Product Support, Field Sales, and other departments within IT to straddle the line between IT and the business to help bridge the gap and improve efficiency. Ensuring solutions meet business needs and requirements. Help improve processes.

Assist in developing supporting documentation such as system requirement specifications, functional test scripts, process flows, mockups, system interface diagrams, and system validation.

Participate in meetings and presentations to share ideas and findings. Communicate effectively with stakeholders on project insights and plans to cross-functional team members and management. Communicate the status of enhancements and open production support tickets.

Develop user acceptance test plans, coordinate test activities, participate in UAT exercises and/or help execute test components.

Primary Level 4 support for Identity and Access Management issues in production environment.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business AnalysisSalesforce.comAgile MethodologyJIRAUser Acceptance TestingStakeholder InfluenceProcess Improvement

Required

3+ years of experience working in a Business Analyst or similar position working, ideally working Salesforce.com or other enterprise CRMs

Bachelor’s degree or equivalent experience.

Experience supporting or working with a commercial organization, preferably in the pharmaceutical, medical device, or any other regulatory-controlled industry.

Exceptional analytical and conceptual thinking skills.

The ability to influence stakeholders and work closely with them to determine acceptable solutions.

Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously.

Ability to work independently in a deadline focused, dynamic environment, consistently producing deliverables within agreed upon timelines.

Excellent communication, influencing, and negotiating skills are critical.

Excellent writing skills. Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations.

Positive, results-driven, rational, logical, team player.

Company

Insulet Corporation

Glassdoor

4.0

Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform.

Founded in 2000

Acton, Massachusetts, USA

1,001-5,000 employees

https://www.insulet.com

H1B Sponsorship

Insulet Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (14)

2022 (29)

2021 (46)

2020 (17)