Charter Global · 6 hours ago
Business Analyst - (Webservices, UI, ServiceNow)
United States
Contract
Remote
Senior Level
5+ years exp
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Responsibilities
Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business area’s user and/or technical (functional/non-functional) requirements. Collaborates in the creation of project plans to define, organize and schedule requirements management and development activities. Facilitates requirements analysis and verification sessions. Participates in the tracking and management of open issues and assists in planning for resolution. Participates in development sessions and design reviews in order to ensure design meets user requirements.
Responsible for the overall success of user acceptance testing, including documentation, verification and release. Implements practices and procedures for end user test plans. Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution. Leads in creating formal communication to be delivered to relevant stakeholders. Provides guidance and training to application end users.
Identifies, documents and troubleshoots problems utilizing acquired experience and knowledge of the relationships in systems, software and processes. Collaborate with appropriate stakeholders to monitor, report and resolve issues. Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and/or business issues.
Reviews, analyzes and creates detailed documentation of business systems, processes, software and user needs. Responsible for the written documentation of requirements in accordance with established standards, in a clear and well organized manner. Develops and/or collaborates in key project and requirement deliverables for projects of moderate to high complexity.
Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables. Coordinates assigned projects from concept through implementation. Prioritize and manage new work requests.
Answers policy-related questions for business process, systems and software which require research and consultation with others internally and externally.
Qualification
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Required
Bachelor's Degree
5-8 years progressive experience in business analysis, systems analysis, testing or other analytical experience
Experience working in an Agile or Scrum software development environment
Should Have Experience/knowledge With Webservices, And UI
Familiarity with implementing solutions on the ServiceNow platform either CSM/ITSM and reporting
Experience in SAAS Reporting application/module
Experience of using business analysis tools/techniques to design and deliver business change
Company
Charter Global
Charter Global is an App Development& IT Consulting company located in Atlanta.
1001-5000 employees
H1B Sponsorship
Charter Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (14)
2022 (15)
2021 (15)
2020 (36)
Funding
Current Stage
Late StageLeadership Team
Bindu Vemireddy
Chief Strategy Officer (CSO)
Company data provided by crunchbase
