ALOIS Solutions · 2 days ago

Business Analyst - Technical Writer

New York, NY

Full-time

Hybrid

Senior Level

8+ years exp

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Hiring Manager

Rahil Saiyed

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Responsibilities

Independently gather information from subject matter experts to organize and write technical specifications, process documentation, procedures, release notes, and user manuals to meet organizational standards.

Translate complex technical concepts into easily understandable text for a non-technical audience.

Ensure all documentation complies with established standards and best practices, including management of version controls to ensure updates are published in a timely manner.

Manage the onboarding process of new tools and technologies.

Work closely with Business Teams to document requirements for planning and sizing efforts. Manage multiple projects simultaneously, ensuring deadlines are met.

Drive working group meetings. Create clear and concise status summaries with action items.

Coordinate with Department stakeholders to track milestones, deliverables, and dependencies.

Assist with production implementation, coordinated user validation, Front to Back UAT as needed.

Qualification

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